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Last updated - 18 June 2026
Privacy Policy
Your Data Privacy is Our Commitment
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Information We Collect
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Personal Information
CINEsync is a B2B cinema-management SaaS product owned and operated by LAYOUTindex UK Ltd. This policy explains how we handle personal information when you visit cinesync.io, contact us or ask about CINEsync. The information you provide may include:
- Name
- Email address
- Phone number
- Company or cinema name
- Country
- Job title
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Website Data
When you use our website, we may receive technical information such as your IP address, browser and device type, pages visited, referring website, and the date and time of access. We use this information to operate, secure and understand the use of the website.
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Cookies and Similar Technologies
We use essential cookies and similar technologies to operate the website. Optional analytics and marketing technologies are used according to the choices you make through our privacy preference controls. You can review or change those choices at any time using those controls.
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Use of Information
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How We Use Information
We may use personal information to:
- Respond to enquiries and provide customer support
- Arrange demonstrations and discuss our services
- Operate, secure and improve our website and services
- Send relevant updates and marketing communications where appropriate
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Marketing Preferences
You can opt out of marketing communications at any time by using the unsubscribe option in the message or by contacting us. We may keep a limited record of your preference so that we can respect it.
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Cinema Services
CINEsync also supports cinema-branded websites and applications for business customers. If you use one of those services, please review the relevant cinema's privacy notice for information about how it handles account, booking, payment, membership and other customer information. Please contact the cinema first with questions about that information.
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Sharing Information
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Service Providers
We may share personal information with affiliated organisations and trusted providers that support our website and business, such as hosting, communications, analytics, marketing and security providers.
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Legal Requirements
We may disclose personal information where required by law, regulation, court order or a relevant authority, or where necessary to protect our rights, systems, customers or others.
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Business Changes
Information may also be transferred as part of a business reorganisation, sale or similar change. Some organisations supporting our services may operate in other countries, and we take appropriate steps to protect information where required.
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Retention and Security
We retain personal information only for as long as reasonably needed for the purpose for which it was collected and for appropriate business records.
We take reasonable measures to protect the security and confidentiality of your Personal Information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
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Privacy Rights and Enquiries
Depending on where you live, you may have rights over your personal information, including asking us to access, correct or delete it. You may make a request in writing using the details below. We may need to verify your identity before responding.
LAYOUTindex UK Ltd
Company number: 14295026
Registered office: Unit 1A, Meadway Court, Rutherford Close, Stevenage SG1 2EF, United Kingdom
We may update this policy from time to time. The latest version will be published on this page with an updated date.
LAYOUTindex UK Ltd
Company number: 14295026
Registered office: Unit 1A, Meadway Court, Rutherford Close, Stevenage SG1 2EF, United Kingdom
We may update this policy from time to time. The latest version will be published on this page with an updated date.